An uplifting account with Murphy’s Law

Just wanna pen down the thoughts that ran through my head, and the emotions that accompanied them this afternoon, so that it can seek to be a good reminder to myself in the near future, and hopefully, it would be able to encourage others who may be dealing with a similar situation.

“Anything that can go wrong will go wrong.”

It is easy to encourage others when you are not the one in a situation. But here I am, in one such situation. I decided not to waste this experience or the thoughts and emotions, so the best way to capture them is through this post.

Thankfully, whatever that I am experiencing is in the area of work. Having said that, I take a lot pride in my work and put in a lot of effort into them. Sometimes, bending towards the unhealthy side of it, eg. replying email on the wee hours of the morning.

The point is not to tell you how hardworking I am. Rather it is to show you that, even though whatever that I am going through has to do with work, it means a lot to me too.

Briefly, the issues that brought me to feel like I am stuck in Murphy’s Law can be summed up in the points below:

  1. Almost at the end point of a major win (amicable closure), only to have a rep share that their group decided to take another stance
  2. Almost at the point of signing a deal based on terms agreed prior (with a prospect that we have been following up for quite a while) but due to unfortunate event, ie. Covid19, a re-negotiation was requested
  3. Due to Covid-19, a lot of operational issues were affected, as works were delayed due to the phased restart

It is frustrating and disappointing and these emotions are totally understandable. All the team’s hard work stood at the precipice of “failure”.

As I was driving back this evening, I reminded myself the following and I felt better immediately:

  • Is the situation I am in within my control or influence?
    I have to be honest here. Situations are not always a result of our choices. When it is not within our control, there is basically nothing much we can do to change it significantly. However, if we can still influence it, that would be helpful. If we can’t, then it is usually futile to be too bogged down emotionally and mentally by it. We should move on to the next few steps.
  • Adjust my expectations
    I should not expect perfections, despite one’s meticulous and thorough considerations. Expectations are useful guides towards an ideal outcome but it should never be the determinant of success.
  • Take stock of the situation
    It is important to review the new situation and honestly highlight the areas that are problematic. It is also equally important to look for areas that may still be favourable, so that we can pivot and build from them.
  • Look for viable alternatives
    As with all sound management techniques, it is never about running a perfect machine. The machine will never be perfect but we have to go through rounds and rounds of improvement to perfect it. Thus, in such situations, we have to take a step back, having identified key areas of problems and areas that are favourable, and proactively and creatively find new strategies to overcome the current situation.
  • Be prepared to manage the worst
    Despite our best efforts, sometimes things just do not work out the way it should or how we hoped for. And even then, we should not be defeated because, with all honesty and efforts, we did what we could. It is what it is. We just have to manage the outcomes as best as we can, and continue to give our best.

At the end of the day, I reminded myself that we did all that we could previously, and things will not always be smooth. We should embrace challenges because there is no ways around it, just like the world or even ourselves will never perfect.

We cannot and should allow ourselves to be defeated because in doing so, we are disabling ourselves, not giving ourselves a chance to change the course out of the situation, thus, allowing a self-prophecy to play out – failure.

Appreciate the ability and capacity to dream

Dream

This virus has shown many that we are all deeply connected. The prosperity of the top percentile elevates and sustains the lifestyles for the rest of us.

When there is innovation, there would be jobs and improvements in our lives. But in good times, these are probably overlooked. While there may be some level of unfair disparity, which can be easily exacerbated by bad Government, the general outcome of an innovative business is that it brings good value to our lives.

When businesses (rich) suffer, it will have an impact on the rest (workers in the economy).

The tricky part of the equation is to make sure there is a good balance (between business’ interests as well as the general population’s interests), so as to support innovation and growth, and mitigate potential social issues.

The security of a job (provided for by a business) afford most of us the ability and capacity to dream, so that an individual can aspire to move up the social ladder and become a boss one day.

But when the security of a job is affected (bad virus outbreak), it could lead to potential problems in the society because everyone would then have to fight for their right to survive. The scenario depicted in the movie, Contagion, is very plausible.

I am not a businessman. I don’t own a thriving business. I am worker bee myself. The point of this post is that, knowing that your companies need you as much as you need them, we have to appreciate the work companies are doing to hold on to jobs, so that we (businesses and workers) do not come out worse off after the whole Covid-19 situation. It would not be rosy but it should not be dire.

Let’s continue to be grateful and thankful. Let’s stay positive and strong, and help our company and our country get back onto their feet through this crisis. Only then can we begin to dream once again.